At least $30,000 lost to Car Rental scams in 2018

Scam Advisor | 31 Jan 2019

With the Chinese New Year around the corner, we would like to remind the public to stay vigilant against car rental scams. Such scams typically involve victims paying a deposit or the full amount for the rental of a vehicle after responding to advertisements put up by scammers.

In some instances, scammers have been known to use a temporary office for added credibility. The vehicle would not be delivered to the victim on the proposed day of collection, and the scammers would become uncontactable as well. In 2018, the Police received at least 87 reports of car rental scams with a total sum of at least $30,000 being cheated.

 Members of the public are advised to adopt the following crime prevention measures:

  • Be wary of advertisements with generic photographs. Car rental photographs should correspond to the make and model of the vehicle being advertised;
  • Rent your vehicle from reputable car rental companies;
  • Check with ACRA to confirm that the car rental business is a registered one;
  • Insist on a documentation of the rental details (i.e. payment and particulars of parties involved) and keep a copy for your reference; and
  • Request to see the vehicle and its log card to verify the ownership.

If you wish to provide any information related to such scams, please call the Police hotline at 1800-255-0000, or submit it online at  If you require urgent Police assistance, please dial ‘999’.

To seek scam-related advice, you may call the anti-scam helpline at 1800-722-6688 or go to  Join the ‘Let’s Fight Scams’ campaign at by signing up as an advocate to receive up-to-date messages and share them with your family and friends.  Together, we can help stop scams and prevent our loved ones from becoming the next victim.