Call from "Bank" turned out to be a fake

Anonymous | 06 Jun 2022

Phishing Scam Impersonation Scam
The call came to my daughter from ICBC China Bank, from their Chinatown branch. The person was able to address my daughter by her name and informed her that her I/C was used to issue a credit card which was sent to an address in Bukit Timah. There was a payment of almost $10,000 due tomorrow. She started to panic and at that point, she was transferred to a 'police officer'. At that point, she came to me and gave me the phone and i spoke to that 'officer'. Initially, there were no red flags and the policeman I spoke to spoke English with a Singaporean accent and sounded genuine. He asked me to come down to the cantonment branch to make a report and when i asked if i can make a report in my neighbourhood police post, he agreed. After the call, when i spoke to my daughter, i realised it was a +65 number and so could be a spam call. I called the bank and asked them to check if a credit card was issued since we had the card number and they said no. I also called the spoofed number and the person who picked up said he was not from the bank.

Please be careful as this seems to be a new type of scam and the people speaking don't speak with obvious accents, so it sounded like a very genuine call.