Hang up calls that tell you that you are facing internet connectivity issues

Steph Sun | 27 May 2020

Phishing Scam Impersonation Scam
I received a call at 12 noon from an overseas number, the guy had a very heavy indian accent and said he was from singtel.

Because the number was suspicious, i started googling while i was on the phone and did not pay attention to what he was saying but it was something about my internet connection, that there were many people trying to connect to my internet.

i asked him, "you are calling from singtel right? why is your number a foreign number?" he said," because i am using an internet phone."

but i was still suspicious and i went to my brother's room to ask him. meanwhile the indian guy asked me to check how my modem to see how many lights are on. my brother was convinced it's a scam and asked me to hang up which i did.

after that i read up on the scams and found a similar story where the victim was asked to check the number of lights on the modem. i also tried to chat with the singtel chatbot to see if anyone really called me but i was directed to their faq. it is said that singtel staff will not make unsolicited calls to check on your internet connection. so, please hang up if you receive such suspicious calls!