Received a call stating that she is from Lazada. Indian lady, background sounded like a call centre. She said that i had ordered an expensive camera on Lazada and my account could have been hacked/compromised. She verified with my email address and said that in order to stop the processing of this order, I will need to verify the 6 digit OTP she sent to my handphone. It actually showed as a text from Lazada. But note that that email link given is suspicious as lzd.co.

I checked my Lazada account but i do not see any orders on it. I've got suspicious and requested for an email to be sent. Thankfully, the email took longer than necessary to reach me. I did not receive the email and told her that i am concerned on her request on the OTP and that the email did not arrive, therefore i will call her customer support if there has been a breach while I check on my end. Her last ditch efforts was that Lazada will not bear any responsibility for any loss if I did not accept her assistance at that point of time.

After the call, called up Lazada customer support and verified that was an impersonation scam. That was when I started to receive the fake Lazada emails to reset my account with the OTP. The fake Lazada email address is noreply@support.lazada.sg.

Was a bit lost to find out I was almost scammed and at first wasn’t sure what to do.

You may also file a police report either at the police station or via the Singapore police force website. Before doing so, be sure to collect all information regarding the scam before reporting it. Such information can include screenshots of conversations, transaction details including bank account details, or phone numbers of the scammer if possible. The police will investigate the matter.

For e-commerce scams, you may report any suspected scammers to the platform administrator, who may be able to assist.

If you suspect that you are a victim of a scam, end communications and do not reveal your personal information. Keep records or screenshots of all conversations to keep as evidence.

HOPE THIS HELPS ANY ONE THAT ENCOUNTER THEM IN FUTURE.