She offered low price tickets. She was able to book one rountrip ticket for me so with my wife and son but she just sent e tickets first unless you keep calling her then she is going to send the itenerary. The next time I tried to tell her to book another ticket for me, she keeps insisting for me to buy more tickets so she can book another rountrip ticket for me. Until she never did. I asked her to make a refund and she just keeps on saying she will do the refund but until now, she never made.