Impersonation Scam

Impersonation Scam

Don't be fooled by a fake identity

WHAT IS AN Impersonation Scam?

This scam usually involves a phone call or in-app call (e.g WhatsApp) from someone claiming to be a local government official (e.g. government official, police officer or court official), staff from a bank or telco, or a representative of a Chinese bank or courier company.

Look out for these scam signs

How to stay safe

Don't pick up calls from these numbers unless you're expecting an overseas call.
Do not disclose your personal details to anyone without verification. Never share confidential information such as account passwords, OTPs with anyone. Banks and government officials will never ask you for bank transfers, personal details, bank account and credit card details, or OTPs over the phone.
Hang up immediately if the caller cannot identify themselves properly. Always verify the authenticity of the information or request through official websites, apps, email or call the company's hotline.
Do not click on URLs in unsolicited emails or text messages.
Do not act on requests for sensitive and personal information without verification, especially if the request is made out of the blue. If in doubt, ask someone you trust for a second opinion.

Impersonation Scam: Real Stories

13 Jun 2024 | Impersonation Scam

Beware of fake calls claiming to be from banks

Received an automated call from the number "80598220", claiming to be from "DBS" Bank. The caller's voice sounded local and informed me of a transaction exceeding $4,000 that required approval on my credit…...

12 Jun 2024 | Impersonation Scam

Beware of Impersonation Phone calls claiming to be from "ICA"

Random call from this number: a bot voice introduced as "ICA", claiming I had a missing signature on documents. It asked to press 1 for English or 2 for Chinese; I pressed 1. Connected to a real person…...

11 Jun 2024 | Impersonation Scam

Beware of Fake Friend Call scams

I received a phone call from "Jason". He claims to know my name. I checked with him where are you from? He replied from my previous ex office. He refuses to give me to his surname, which I m not here…...

GET SCAM-RELATED ADVICE: CALL 1800-722-6688 (Mon-Fri 9am-5pm, excl. PH)
CALL 1800-722-6688
(Mon-Fri 9am-5pm, excl. PH)

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