Impersonation Scam

Impersonation Scam

Don't be fooled by a fake identity

WHAT IS AN Impersonation Scam?

This scam usually involves a phone call or in-app call (e.g WhatsApp) from someone claiming to be a local government official (e.g. government official, police officer or court official), staff from a bank or telco, or a representative of a Chinese bank or courier company.

Look out for these scam signs

How to stay safe

Don't pick up calls from these numbers unless you're expecting an overseas call.
Do not disclose your personal details to anyone without verification. Never share confidential information such as account passwords, OTPs with anyone. Banks and government officials will never ask you for bank transfers, personal details, bank account and credit card details, or OTPs over the phone.
Hang up immediately if the caller cannot identify themselves properly. Always verify the authenticity of the information or request through official websites, apps, email or call the company's hotline.
Do not click on URLs in unsolicited emails or text messages.
Do not act on requests for sensitive and personal information without verification, especially if the request is made out of the blue. If in doubt, ask someone you trust for a second opinion.

Impersonation Scam: Real Stories

24 Feb 2024 | Impersonation Scam

Beware of phone calls attempting to impersonate the Police

Received a call at 10:44 AM on 24/2/24 claiming to be from the Singapore Police Force, requesting verification of my WhatsApp number. The caller threatened jail if not verified, insisting I pick up his…...

22 Feb 2024 | Impersonation Scam

Beware of phishing calls claiming to be from 'DBS'

I received a call from 81649806, claiming to be from DBS Bank, stating that multiple unauthorised transactions were made under my name. The automated response instructed me to press "0" to speak to a…...

19 Feb 2024 | Impersonation Scam

Beware of Fake Friend Call scams

At around 2000hr, a Mandarin-speaking stranger with a Malaysian Chinese accent called my cellphone. He pretended to be a long-lost friend and informed me that he had changed his phone number to 89320794.…...

GET SCAM-RELATED ADVICE: CALL 1800-722-6688 (Mon-Fri 9am-5pm, excl. PH)
CALL 1800-722-6688
(Mon-Fri 9am-5pm, excl. PH)

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