Software Update Scam

WHAT IS A Software Update Scam?

Victims receive a call from someone claiming that their computer is in need of a security or software upgrade. To get the upgrade, victims must give their software user account ID and password to the caller. Sometimes, victims are asked to type several commands onto their computer, after which their computer system falls under someone else’s control. Alternatively, victims might be asked to purchase additional software online. When they do, the scammers take their credit card or bank account details for their own fraudulent use.

icon_cases_reported

OF CASES REPORTED
icon_worth_lost

$

WORTH OF MONEY LOST
image_advices
  • Anyone who calls you with news intended to make you feel vulnerable, such as the security of your computer
  • Cold calls that lead to the caller asking for payment to perform a "software upgrade"
Read More
  • Ignore such calls and never follow the caller's instructions to install software or type commands onto your computer
  • Never divulge personal info such as bank account details or credit card numbers to callers
Read More

What to look out for

  • Anyone who calls you with news intended to make you feel vulnerable, such as the security of your computer
  • Cold calls that lead to the caller asking for payment to perform a "software upgrade"
Read More

How to protect yourself

  • Ignore such calls and never follow the caller's instructions to install software or type commands onto your computer
  • Never divulge personal info such as bank account details or credit card numbers to callers
Read More

RELATED SCAM STORIES

Showing 6 of 24 Stories
Showing 6 of 30 Stories
22 May 2020

Scammer claimed to be from "Microsoft"

The scammer (lady with indian accent), pretended to be microsoft singapore called me twice (22/5/2020) and asked me to log into my computer saying that There were some foreign IP addresses which were…...

04 May 2020

Caller who claimed to be from "Microsoft" turned out to be a scammer

I received a call from a guy with a thick indian accent. he said my wife full name and WANT to SPEAK to her. He said he is from microsoft support claiming my wife computer had security issues, he need…...

30 Apr 2020

Beware of Software Update scam

received call from +65 3138 1701 at local time 18:48hrs on 30april2020. the guy identify himself calling from windows total care center, technical department. he said my computer just send windows an…...

30 Mar 2020

Scammer claimed that something was wrong with my internet connection

a man with an Indian accent called me to say that he is from singtel and they have detected abnormal behaviour from a third party accessing my internet which was slowing me down. my internet was indeed…...

15 Mar 2020

Call from Microsoft turned out to be a scam

I first received a phone call from a girl with Indian accent who claimed to be sophie soon from microsoft tech support team. She had my name, Email and number. She told me that there were problems with…...

08 Mar 2020

Hang up scam calls

on 5th march 2020 at 12.25 pm, a man spoke in english claimed he is from singtel and to let me know i have high internet data traffic and most probably someone from indonesia and/or thailand is using…...

Have you encountered a scam?

Share your stories. Help create awareness.
Share Your Story