Software Update Scam

WHAT IS A Software Update Scam?

Victims receive a call from someone claiming that their computer is in need of a security or software upgrade. To get the upgrade, victims must give their software user account ID and password to the caller. Sometimes, victims are asked to type several commands onto their computer, after which their computer system falls under someone else’s control. Alternatively, victims might be asked to purchase additional software online. When they do, the scammers take their credit card or bank account details for their own fraudulent use.

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OF CASES REPORTED
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$

WORTH OF MONEY LOST
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  • Anyone who calls you with news intended to make you feel vulnerable, such as the security of your computer
  • Cold calls that lead to the caller asking for payment to perform a "software upgrade"
  • Ignore such calls and never follow the caller's instructions to install software or type commands onto your computer
  • Never divulge personal info such as bank account details or credit card numbers to callers

What to look out for

  • Anyone who calls you with news intended to make you feel vulnerable, such as the security of your computer
  • Cold calls that lead to the caller asking for payment to perform a "software upgrade"

How to protect yourself

  • Ignore such calls and never follow the caller's instructions to install software or type commands onto your computer
  • Never divulge personal info such as bank account details or credit card numbers to callers

RELATED SCAM STORIES

Showing 6 of 24 Stories
Showing 6 of 30 Stories
22 May 2020

Scammer claimed to be from "Microsoft"

The scammer (lady with indian accent), pretended to be microsoft singapore called me twice (22/5/2020) and asked me to log into my computer saying that There were some foreign IP addresses which were…...

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Caller who claimed to be from "Microsoft" turned out to be a scammer

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I first received a phone call from a girl with Indian accent who claimed to be sophie soon from microsoft tech support team. She had my name, Email and number. She told me that there were problems with…...

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Hang up scam calls

on 5th march 2020 at 12.25 pm, a man spoke in english claimed he is from singtel and to let me know i have high internet data traffic and most probably someone from indonesia and/or thailand is using…...

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