WHAT IS A Software Update Scam?
Victims receive a call from someone claiming that their computer is in need of a security or software upgrade. To get the upgrade, victims must give their software user account ID and password to the caller. Sometimes, victims are asked to type several commands onto their computer, after which their computer system falls under someone else’s control. Alternatively, victims might be asked to purchase additional software online. When they do, the scammers take their credit card or bank account details for their own fraudulent use.