Online Purchase Scam

Online Purchase Scam

As of December 2022



Have fallen prey to scammers



Total amount lost to scammers


An unusually good deal for a gadget, amusement park or concert tickets attracts your attention online. You transfer payment to the ""seller"" who promises delivery of the item. In some cases, the seller demands further payment for duties or delivery charges after the first payment is made. Ultimately, you never receive the item.

In another variant, you may be asked to pay in cash for items that you did not purchase, that are different to what you thought you purchased or are cheap replicas.

Many of these fake sellers may pose as legitimate online sellers on popular marketplaces, create fake websites, or even place advertisements on social media to build credibility.

You only realise you've been scammed after paying for the items in cash.

Look out for these scam signs

How to stay safe

Transact within the platform. Where possible, insist on cash-on-delivery or use the platform's secure payment method.
Always choose to deal with reputable sellers who have good ratings and reviews and have been with the site for some time.

For high-value items, use reputable platforms with consumer protection and return policies.
Always check the terms and conditions and ensure fees are stated upfront.
Additional fees such as GST may be levied on goods that exceed a certain value ($400) for more information visit Singapore Customs:

Explore each stage of this scam

The 5 Stages of E-commerce Scam

Discover the techniques behind the scam and red flags to look out for

Online Purchase Scam: Real Stories

20 Mar 2024 | Online Purchase Scam

I lost $100 to E-commerce scams

Seller claimed they are relocating and wanted to sell their home appliances. they offered free delivery and demanded for deposit. They went missing after getting the deposit....

17 Mar 2024 | Online Purchase Scam

Beware of E-commerce scams!

This post seemed "too good to be true." When I messaged them about the price, they said it was free but offered delivery for $30 or self-collection at a specific address. They also asked for a $15 deposit…...

15 Mar 2024 | Online Purchase Scam

Not all online sellers are genuine

This is a scam case involving a Carousell user known as drewK with the phone number 96472???. He deceived me into depositing $2,300 into his PayNow account for the purchase of a Samsung 65QB85C Neo QLED…...

GET SCAM-RELATED ADVICE: CALL 1800-722-6688 (Mon-Fri 9am-5pm, excl. PH)
CALL 1800-722-6688
(Mon-Fri 9am-5pm, excl. PH)

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