Online Purchase Scam

Online Purchase Scam

As of December 2021



Have fallen prey to scammers



Total amount lost to scammers



Largest amount lost by an individual


An unusually good deal for a gadget, amusement park or concert tickets attracts your attention online. You transfer payment to the ""seller"" who promises delivery of the item. In some cases, the seller demands further payment for duties or delivery charges after the first payment is made. Ultimately, you never receive the item.

In another variant, you may be asked to pay in cash for items that you did not purchase, that are different to what you thought you purchased or are cheap replicas.

Many of these fake sellers may pose as legitimate online sellers on popular marketplaces, create fake websites, or even place advertisements on social media to build credibility.

You only realise you've been scammed after paying for the items in cash.

Look out for these scam signs

How to stay safe

Transact within the platform. Where possible, insist on cash-on-delivery or use the platform's secure payment method.
Always choose to deal with reputable sellers who have good ratings and reviews and have been with the site for some time.

For high-value items, use reputable platforms with consumer protection and return policies.
Always check the terms and conditions and ensure fees are stated upfront.
Additional fees such as GST may be levied on goods that exceed a certain value ($400) for more information visit Singapore Customs:
The 5 Stages of E-commerce Scam

Explore each stage of this scam

The 5 Stages of E-commerce Scam

Discover the techniques behind the scam and red flags to look out for

Online Purchase Scam: Real Stories

28 Jun 2022 | Online Purchase Scam

Potential buyer turned out to be a scammer

Buyer (atricialeeeltnhwte) expressed interest for a Fossil watch through Carousell app on 26 Jun 4.30 pm. Asked me to email him at to schedule meetup or post. He asked me to post the…...

28 Feb 2022 | Online Purchase Scam

Scammer tried to scare me into disclosing personal details

Caller called claiming that she is calling from amazon and she has my contact number as someone is trying to make a purchase via amazon for USD 1,500. She is calling to confirm if i indeed made the purchase…...

23 Feb 2022 | Online Purchase Scam

Beware of scammers offering fake jobs

Met a girl through a dating app, after 3 nights of normal conversations (all in chinese, she said she is malaysian), asked me to help with her job to pay for items on carousell so i am able to get a commission…...

GET SCAM-RELATED ADVICE: CALL 1800-722-6688 (Mon-Fri 9am-5pm, excl. PH)
CALL 1800-722-6688
(Mon-Fri 9am-5pm, excl. PH)

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