As of December 2021
Have fallen prey to scammers
Total amount lost to scammers
Largest amount lost by an individual
WHAT IS A PHISHING SCAM?
You receive a call, text or email soliciting personal information in order to claim a prize, secure your online accounts or to help investigate fraudulent transactions.
Fake websites are created to look identical to the official sites of organisations or banks, but with a slightly different web address. If you input your personal details, PINs or OTPs in these fake websites, your information and money are at risk of being stolen by criminals.
Look out for these scam signs
Be wary of phone calls from anyone claiming you have won a lucky draw, especially when you have not entered. Legitimate organisations typically notify winners via emails and physical letters, in addition to a phone call.
Look out for emails threatening account closure, delivery issues and legal issue. And emails offering unbelievable deals like tax rebates, lucky draw prizes, or surprise inheritance. Scam emails often have spelling and grammar mistakes.
Phishing emails often will not address you by name.
Look out for SMSes threatening account closure, fraudulent transactions, or offering great deals. These SMSs often contain links to unverified websites or phone numbers that do not belong to the organisations.
How to stay safe
No government agencies will ask you for your personal details or bank transfers over the phone or through robocalls (automated voice machines).
Always type the organisation's official web address into your web browser to ensure that you are at the official website.
Access your account through the official company's website or app.
If in doubt, speak to someone you trust to seek a second opinion.
Phishing Scam: Real Stories
31 May 2023 | Phishing Scam
Don't be fooled by fake travel ads
My mom came across a Singbrother Travel advertisement and privately messaged the business on Facebook on May 30th. She provided her WhatsApp details, and the scammer contacted her on the same day. The…...
28 May 2023 | Phishing Scam
Don't be fooled by impersonation phone calls from the 'authorities'
I received a WhatsApp video call from a man impersonating a policeman. He was dressed in a police uniform, wearing a face mask, and had a "Singapore Police" banner in the background. The call was made…...
16 May 2023 | Phishing Scam
Don't download fake ScamShield app from dubious sites!
Received a message asking me to download a fake ScamShield apk app. Please do not do it as the app contains malware that allows scammers to take control of the victim’s devices. Be careful guys! Editor's…...
(Mon-Fri 9am-5pm, excl. PH)
ScamShield blocks messages and calls from numbers known to be used in illegal activities.