Phishing Scam

Phishing Scam

As of December 2021

2237

victims

Have fallen prey to scammers

S$19.4

million

Total amount lost to scammers

S$1.0

million

Largest amount lost by an individual

WHAT IS A PHISHING SCAM?

You receive a call, text or email soliciting personal information in order to claim a prize, secure your online accounts or to help investigate fraudulent transactions.

Fake websites are created to look identical to the official sites of organisations or banks, but with a slightly different web address. If you input your personal details, PINs or OTPs in these fake websites, your information and money are at risk of being stolen by criminals.

Look out for these scam signs

How to stay safe

Be careful when picking up numbers like this, especially if you are not expecting any overseas calls.
Do not disclose personal particulars, banking and credit card details to anyone without verification. Never share your OTPs with anyone.

No government agencies will ask you for your personal details or bank transfers over the phone or through robocalls (automated voice machines).
Hang up immediately if the caller cannot identify themselves properly. Always verify the authenticity of the information or request through official websites, apps, email or call the company's hotline.
Do not click on URLs in unsolicited emails and text messages.

Always type the organisation's official web address into your web browser to ensure that you are at the official website.

Access your account through the official company's website or app.
Do not share sensitive and personal information without verification. Never share confidential information such as OTPs or passwords with anyone.

If in doubt, speak to someone you trust to seek a second opinion.
If available, turn on the two-factor authentication (2FA) for your online accounts for an additional layer of security.
Turn on transaction alerts for your bank accounts and credit cards.

Phishing Scam: Real Stories

31 May 2023 | Phishing Scam

Don't be fooled by fake travel ads

My mom came across a Singbrother Travel advertisement and privately messaged the business on Facebook on May 30th. She provided her WhatsApp details, and the scammer contacted her on the same day. The…...

28 May 2023 | Phishing Scam

Don't be fooled by impersonation phone calls from the 'authorities'

I received a WhatsApp video call from a man impersonating a policeman. He was dressed in a police uniform, wearing a face mask, and had a "Singapore Police" banner in the background. The call was made…...

16 May 2023 | Phishing Scam

Don't download fake ScamShield app from dubious sites!

Received a message asking me to download a fake ScamShield apk app. Please do not do it as the app contains malware that allows scammers to take control of the victim’s devices.  Be careful guys!  Editor's…...

GET SCAM-RELATED ADVICE: CALL 1800-722-6688 (Mon-Fri 9am-5pm, excl. PH)
GET SCAM-RELATED ADVICE:
CALL 1800-722-6688
(Mon-Fri 9am-5pm, excl. PH)
Scamshield

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ScamShield blocks messages and calls from numbers known to be used in illegal activities.

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Find out more at scamshield.org.sg.