Phishing Scam

Phishing Scam

As of December 2022



Have fallen prey to scammers



Total amount lost to scammers


You receive a call, text or email soliciting personal information in order to claim a prize, secure your online accounts or to help investigate fraudulent transactions.

Fake websites are created to look identical to the official sites of organisations or banks, but with a slightly different web address. If you input your personal details, PINs or OTPs in these fake websites, your information and money are at risk of being stolen by criminals.

Look out for these scam signs

How to stay safe

Be careful when picking up numbers like this, especially if you are not expecting any overseas calls.
Do not disclose personal particulars, banking and credit card details to anyone without verification. Never share your OTPs with anyone.

No government agencies will ask you for your personal details or bank transfers over the phone or through robocalls (automated voice machines).
Hang up immediately if the caller cannot identify themselves properly. Always verify the authenticity of the information or request through official websites, apps, email or call the company's hotline.
Do not click on URLs in unsolicited emails and text messages.

Always type the organisation's official web address into your web browser to ensure that you are at the official website.

Access your account through the official company's website or app.
Do not share sensitive and personal information without verification. Never share confidential information such as OTPs or passwords with anyone.

If in doubt, speak to someone you trust to seek a second opinion.
If available, turn on the two-factor authentication (2FA) for your online accounts for an additional layer of security.
Turn on transaction alerts for your bank accounts and credit cards.

Phishing Scam: Real Stories

04 Oct 2023 | Phishing Scam

Caller claimed to be from 'DBS'

I received a call claiming to be from "DBS Bank" saying that I have a pending transaction on my account and that to speak to a customer service officer press "1" and to repeat press 0. I hung up the call....

07 Sep 2023 | Phishing Scam

Scammer tried impersonating a bank staff

MALCOLM LEE (not his real name) called claiming to be from 'POSB' (not the genuine POSB) and alleged that my POSB credit card was overdrawn by $4,200. However, I do not even possess a POSB card. He requested…...

05 Sep 2023 | Phishing Scam

Don't download unknown apps for purchases

I see the ads in the Facebook selling salted duck so ordered 2 last Thursday 30th Aug. Then I use the WhatsApp COMMUNICATE how to order. They send me 3rd party link to download the App. After complete…...

GET SCAM-RELATED ADVICE: CALL 1800-722-6688 (Mon-Fri 9am-5pm, excl. PH)
CALL 1800-722-6688
(Mon-Fri 9am-5pm, excl. PH)

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