Be wary of unknown phone calls from 'friends'

Anonymous | 07 Jun 2023

Impersonation Scam
I received a call from a man who claimed he had changed his phone and asked me to record his new number. I questioned his identity, and he responded by saying I couldn't recognize his voice. Since he sounded like one of my business contacts, I mentioned the guy's name (Ian), and he acknowledged it. After the call, I decided to call Ian's old number to verify and confirmed that it wasn't him who had called. To gather more evidence, I pretended to text the scammer on WhatsApp about work matters. He couldn't reply until the next day, stating that he would update me.

A few hours later, the scammer, speaking with a Malaysian accent, called me and claimed to be having problems with his bank's OTP (One-Time Password) and asked how to change it on his mobile phone. I asked for his identity again, and he insisted he was Ian. He wanted to know if he could change the bank OTP to send it to my mobile number. I acted confused and told him I didn't understand what he meant. He then mentioned sending me a POSB bank transaction screenshot via WhatsApp. At that point, I blocked the number, downloaded the ScamShield app, and reported the incident on this website to share it with the rest.