I haven't received the item that I bought from a Carousell seller

Anonymous | 17 Mar 2019

Online Purchase Scam
i made a payment of $700 to secure a dyson airwrap sold on carousell that was sold out islandwide. It was a pre-order and i had to wait 2 weeks. Lister was very responsive to receive money but once payment is made, replies were slow and item eventually never received. apparently the lister is merely an advertiser and not the one who deals with the stock directly. there is a stocktaker and a supplier as well.

Long story short, i never got my item and my promised refund never came. it has since been 8 weeks and counting